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Privacy Policy

Privacy Statement

Thank you for visiting the web site and reviewing our privacy policy. This statement addresses how we collect, use and secure the information we obtain through your use of this web site. This notice covers the following topics:
  • Collection and storage of technical information
  • Collection and storage of personal information
  • Collection and storage of account information
  • Disclosure of personal and account information
  • International transactions
Collection and Storage of Technical Information

Whenever you browse the web site or download forms, we collect and store information about your visit. This information does not identify you personally and consists of:
  • Your Internet protocol address. This is a numerical identifier assigned either to your Internet service provider or your computer. It can often be translated to determine the domain name of your service provider.
  • The date and time of your first and last visit to this site.
  • The web pages or services you accessed during your visit.
Collection and Storage of Personal Information

Certain personal information is required when you choose to submit a child support payment via our web site. This information is collected and stored and readily identifies you; for example, your name, address, telephone number, e-mail address, social security number, or case #.

Collection and Storage of Account Information

If you register for our bank draft service, the checking or savings account number that you provide is stored for processing purposes. If you choose to make a child support payment with your credit card, your card information is collected so we can process your payment, however it is not stored. If you choose to make another payment with your credit card at a future time, you will be required to resubmit your credit card information. The authorization number provided by your credit card company (when your payment is approved) is collected and stored .

Disclosure of Personal and Account Information

It is our policy to treat all personal and account information as confidential. However, we may disclose information to third parties about your account, or the transactions you make, in the following situations:
  • 1. Where it is necessary for completing transactions, such as to the processing financial institution;
  • 2. In order to verify existence and condition of your account for a third party such as a credit bureau or merchant;
  • 3. If you give us your written permission; and
  • 4. Where required by law or in other appropriate circumstances.

The personal information that you submit, such as a social security number, may become part of the child support file, however, all child support files are confidential.

International Transactions

All payments made through this web site are intended only for payments not associated with a foreign bank account, which would classify it as an international ACH transaction (IAT).

Securing the Web Site

We have taken reasonable steps to safeguard the integrity of the data that we collect and store, along with preventing unauthorized access to information maintained by the web site. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, and to provide reasonable protection of private information in our possession. Please be advised that, given the inherent nature of technology and the Internet, no security measures can ever be assumed to be 100% fail-safe.


Cookies are very commonly used when browsing websites. It allows the website to store information on your computer in order to keep track of your unique session on the site. There are different types of cookies, and this site only uses a session cookie. Session cookies are stored temporarily and then deleted as soon as your web session has completed. It allows you to securely navigate the website using a unique session identifier, and the website is able to keep track of who you are. The storage of information related to the web session is temporary and the cookie will immediately be deleted as soon as you close or navigate away from the site. For security purposes, our website requires the use of session cookies.

 Please read our Terms and Conditions and our Web Accessibility Policy